We’re Committed to Digital Accessibility
Franklin County Public Health (FCPH) is committed to providing a fully accessible website experience for all users of all abilities, including those who rely on assistive technologies like screen readers, screen enlargement software, and alternative keyboard input devices to navigate the web.
We follow the Web Content Accessibility Guidelines (WCAG) version 2.2 as our guiding principle for determining accessibility. These are internationally agreed-upon standards that cover a wide range of recommendations and best practices for making content useable. As we add new pages and functionality to our website, all designs, code, and content entry practices are checked against these standards.
Website accessibility is an ongoing process. We continually test content and features for WCAG 2.2 Level AA compliance and remediate any issues to ensure we meet or exceed the standards. Testing of our website is performed by our team members using industry-standard tools such as Accessibility Checker, WAVE, color contrast analyzers, keyboard-only navigation techniques, and Flesch-Kincaid readability tests.
Accessibility Features On Our Website
The following is a list of items we have included in our website to improve its accessibility:
- Our website design has a mobile-responsive version.
- We have thoughtfully selected a font that has marked differences in commonly ambiguous characters, such as the number 1, lowercase l, and uppercase I.
- Skip navigation links have been incorporated to facilitate keyboard navigation and to bypass content on a page, allowing users to jump directly to the primary navigation, main content, and footer.
- All images and other non-text elements have appropriate alternative text associated with them.
- Structural markup to indicate expected section containers, headings, lists, and buttons has been provided to make our content more understandable and “skim-able” by all users, regardless of device.
- Accessible Rich Internet Applications (ARIA) screen-reader only text is present when links, buttons, icons, or images require additional context to understand their meaning.
Accessibility Support Contact
Please be aware that Accessibility is an ongoing effort, ensuring new content and features conform to relevant WCAG guidelines. If you encounter accessibility issues with our website or have suggestions for improvement, please email fcph@franklincountyohio.gov.
When contacting us, be sure to include:
- The URL of the page you encountered the issue.
- The date of the issue.
- Steps to reproduce the error.
We strive to respond to your email within 7 days.
Legal Disclaimer
While we strive for accessibility, this statement does not constitute a legal guarantee of conformance with any specific accessibility standards for our website services.
Last updated: April 6, 2026